Privacy Policy

Effective Date: January 1, 2026

Starlight Energy (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website starlightenergy.io, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information that identifies you as an individual, including but not limited to:

Full name
Email address
Phone number
Property address
Utility provider and energy usage information
Financing or eligibility information you voluntarily provide

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Pages visited and time spent
Device type and operating system
Referral URLs

This information helps us understand how visitors use our website and improve performance.

c. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies (including Meta/Facebook Pixel and analytics tools) to:

Analyze website traffic
Improve marketing effectiveness
Personalize user experience

You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

Provide solar consultation, system design, and installation services
Communicate with you about inquiries, proposals, and contracts
Evaluate eligibility for financing, rebates, and incentives
Improve our website, services, and customer experience
Send marketing or promotional communications (you may opt out at any time)
Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell your personal information. We may share your information only with:

Trusted service providers (installers, inspectors, financing partners, utility companies, rebate administrators)
Software and CRM platforms used to manage customer relationships
Government or regulatory agencies when required by law
Legal or compliance professionals if necessary to protect our rights

All third parties are required to maintain the confidentiality and security of your information.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we strive to use commercially acceptable means to protect your data.

5. Your Rights and Choices

Depending on your location, you may have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of marketing communications
Limit or object to certain data processing activities

To exercise your rights, please contact us using the information below.

6. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information is collected and how it is used
Request deletion of your personal information
Opt out of the sale or sharing of personal information (we do not sell personal data)
Not be discriminated against for exercising your privacy rights

Requests may be submitted by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Starlight EnergyEmail: andres@starlightenergy.io
Phone: 669-233-5011
Website: https://starlightenergy.io

By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.